• 1. Product Overview

    The Reading Desk offers curated mystery stationery boxes. Each box is a surprise assortment of items selected from a wider range of products.


    By purchasing, you acknowledge that:

    · Items are randomly selected

    · You will not know the exact contents prior to delivery

    · Images shown are examples only and may not reflect your exact box

  • 2. Customisation

    Customers may select a preferred colour or theme.

     

    While we make every effort to align your box with your selection:

    · Exact colour matching is not guaranteed

    · Availability of items may vary

    · Substitutions may be made where necessary

  • 3. Product Variations

    Each box is unique and may include a different combination of items.

    · Item quantities are approximate (e.g. 20+ items)

    · Contents may vary depending on stock availability

    · No two boxes will be identical

  • 4. Pricing & Value

    All prices are listed in AUD.

     

    Any stated value (e.g. “worth $85+”) is based on:

    · Estimated retail value of individual items

    · Internal sourcing and pricing assessments

  • 5. Shipping & Delivery

    We aim to dispatch orders as quickly as possible.

     

    Please note:

    · Processing times may vary, particularly during product launches or high demand periods

    · Delivery timeframes depend on the shipping provider (e.g. Australia Post)

    · Delays outside of our control (including supplier delays, customs, or peak periods) may occur

    Customers are responsible for ensuring shipping details are accurate at checkout.

  • 6. Returns & Refunds

    Due to the mystery nature of our products, we do not offer returns or exchanges for:

    · Change of mind

    · Personal preference of items received

     
    However, we will gladly assist if:

    · Your order arrives damaged

    · Items are faulty

    · You receive an incorrect order

     

    Please contact us within 14 days of delivery with photos and details.

  • 7. Cancellations

    Orders cannot be cancelled once they have been processed or shipped.

     

    If you need to make a change, please contact us as soon as possible and we will do our best to assist.

  • 8. Product Use

    All items are intended for personal use only.

     

    The Reading Desk is not liable for:

    · Misuse of products

    · Allergic reactions to materials (e.g. fabrics, coatings)

  • 9. Intellectual Property

    All branding, product names, images, and content remain the property of The Reading Desk and may not be used or reproduced without permission.

  • 10. Contact

    For any questions or support, please contact us via:

    thereadingdeskau@gmail.com

  • 11. Pre-order/ Stock Availability

    Some items may be subject to supplier delays. Where this occurs:

    · Orders may be dispatched once all items are available

    · Customers will be notified of any significant delays