Shipping Policy
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1. Order Processing
Orders are typically processed within 2–5 business days.
During peak periods (including product launches), processing times may be slightly longer.
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2. Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
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3. Delivery Timeframes
Estimated
delivery times (after dispatch):- Australia: 2–8 business days (via Australia Post)
Delivery times are estimates only and may vary depending on location and carrier delays.
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4. Tracking
Once your order has been dispatched, you will receive a tracking number via email.
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5. Delays
While we aim to deliver your order promptly, delays may occur due to:
- High demand periods
- Postal service delays
- Supplier or stock delays
(including international shipping delays such as Chinese New Year)
We appreciate your patience during these times.
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6. Incorrect Address
Please ensure your shipping details are correct at checkout.
The Reading Desk is not responsible for orders shipped to incorrect addresses
provided by the customer. -
7. Lost or Damaged Parcels
If your order is lost or arrives damaged:
- Please contact us within 14 days of delivery
- Provide photos (if applicable)
We will work with you to resolve the issue as quickly as possible.