• 1. Order Processing

    Orders are typically processed within 2–5 business days.

     

    During peak periods (including product launches), processing times may be slightly longer.

  • 2. Shipping Rates

    Shipping costs are calculated at checkout based on your location and selected shipping method.

  • 3. Delivery Timeframes

    Estimated
    delivery times (after dispatch):

    • Australia: 2–8 business days (via Australia Post)

     

    Delivery times are estimates only and may vary depending on location and carrier delays.

  • 4. Tracking

    Once your order has been dispatched, you will receive a tracking number via email.

  • 5. Delays

    While we aim to deliver your order promptly, delays may occur due to:

    • High demand periods
    • Postal service delays
    • Supplier or stock delays
      (including international shipping delays such as Chinese New Year)

     

    We appreciate your patience during these times.

  • 6. Incorrect Address

    Please ensure your shipping details are correct at checkout.

     

    The Reading Desk is not responsible for orders shipped to incorrect addresses
    provided by the customer.

  • 7. Lost or Damaged Parcels

    If your order is lost or arrives damaged:

    • Please contact us within 14 days of delivery
    • Provide photos (if applicable)

     

    We will work with you to resolve the issue as quickly as possible.